Policies, plainly.

Shipping & returns

Shipping

• Orders ship from Bangkok within 1–3 business days by private courier, with a tracking number sent via LINE or SMS.
• Flat shipping fee ฿50 nationwide — free when your order reaches ฿1,000.
• Every order ships in a plain box with no brand name anywhere on the outside. Always.
• Pre-order items ship as soon as production lands; we'll keep you posted via LINE.

Returns & exchanges

• Because our products are personal-care and hygiene items, opened products can't be returned.
• Wrong item, damaged in transit, or defective? Message us within 7 days of delivery and we'll replace it or refund you — photos help us fix it fast.
• Contact us on LINE or email with your order number.

Privacy (PDPA)

Short version: we collect only what's needed to get a plain unmarked box to your door, and we never sell it. Full version below, per Thailand's Personal Data Protection Act (PDPA).

What we collect

• When you order: your name or nickname, phone number, delivery address, and LINE ID if you give one.
• If you join the drop list: your email address.
• On this site: your cart and language preference are stored in your own browser (localStorage). We run no tracking cookies and no ad pixels.

What we use it for

• Fulfilling and delivering your order, and contacting you about it.
• Telling you about new drops — only if you signed up for the list, and every email has an easy way out.

Who sees it

• The courier gets your name, address and phone number — that's how boxes find people.
• Order data is stored with our form/database provider solely to process your order.
• We never sell, rent, or trade your data. The whole brand is built on discretion.

Your rights

Under the PDPA you can ask to see, correct, or delete the personal data we hold about you, or withdraw consent. Message us on LINE or email and we'll handle it within 30 days.